Privacy policy

Privacy Policy

Last updated: May 2026

1. Introduction At Liquidity Mind we are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use and store your personal information when you visit our website or place an order with us.

2. Who We Are Liquidity Mind 5 Brayford Square London E1 0SG United Kingdom Email: hello@liquiditymind.com

3. What Data We Collect When you place an order or interact with our website we may collect the following information:

  • Full name
  • Email address
  • Delivery address
  • Billing address
  • Phone number
  • Payment information (processed securely — we do not store card details)
  • Order history
  • IP address and browsing data

4. How We Use Your Data We use your personal data to:

  • Process and fulfil your orders
  • Send order confirmation and shipping updates
  • Respond to customer enquiries
  • Send marketing emails if you have opted in
  • Improve our website and customer experience
  • Comply with legal obligations

5. Marketing Communications If you opt in to marketing at checkout you may receive emails about new products, offers and promotions from Liquidity Mind. You can unsubscribe at any time by clicking the unsubscribe link in any email or by contacting us at hello@liquiditymind.com.

6. Sharing Your Data We do not sell your personal data. We may share your data with trusted third parties only where necessary to fulfil your order or operate our business, including:

  • Shopify — our ecommerce platform
  • Our fulfilment partner — responsible for packing and shipping your order
  • FedEx — our shipping carrier
  • PayPal — payment processing
  • Revolut — payment processing

All third parties are required to handle your data securely and in accordance with applicable data protection laws.

7. Data Retention We retain your personal data for as long as necessary to fulfil orders, comply with legal obligations and resolve disputes. You may request deletion of your data at any time by contacting us.

8. Your Rights Under UK GDPR you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to processing of your data
  • Request restriction of processing
  • Data portability

To exercise any of these rights please contact us at hello@liquiditymind.com.

9. Cookies Our website uses cookies to improve your browsing experience and analyse website traffic. You can manage cookie preferences through your browser settings.

10. Security We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss or misuse. All payment transactions are encrypted and processed securely.

11. Changes to This Policy We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.

12. Contact Us If you have any questions about this Privacy Policy or how we handle your data please contact us at:

Email: hello@liquiditymind.com Address: Liquidity Mind, 5 Brayford Square, London, E1 0SG, United Kingdom